Privacy

Privacy Policy

Last updated: January 5, 2026

1. Introduction

USEFY LTD ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Usefy service. We are registered in England and Wales (Company Number: 16942095) with our registered office at 8/A Greenwood Grove, Usefy Office, Marcham, Abingdon, England, OX13 6FR.

2. Information We Collect

Personal Information

  • Email address (required for account creation)
  • Name (optional)
  • Payment information (processed securely by Stripe)

Usage Data

  • API request logs (provider, model, cost, timestamp)
  • Policy configurations
  • Integration settings

Technical Data

  • IP address
  • Browser type and version
  • Device information

3. How We Use Your Information

  • To provide and maintain our Service
  • To process transactions and send related information
  • To send you technical notices and support messages
  • To respond to your comments and questions
  • To analyze usage patterns and improve our Service
  • To detect, prevent, and address technical issues

4. Data Storage and Security

We use industry-standard security measures to protect your data. Your information is stored on secure servers provided by our cloud infrastructure partners. API keys stored in our system are encrypted at rest using AES-256 encryption. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Third-Party Services

We use the following third-party services:

  • Stripe - Payment processing
  • Supabase - Database hosting
  • Vercel - Frontend hosting
  • Railway - Backend hosting

Each of these services has their own privacy policies governing their use of your data.

6. Your Rights (GDPR)

If you are a resident of the European Economic Area (EEA) or the United Kingdom, you have certain data protection rights:

  • Access - Request access to your personal data
  • Rectification - Request correction of inaccurate data
  • Erasure - Request deletion of your personal data
  • Portability - Request transfer of your data
  • Object - Object to processing of your data

To exercise these rights, please contact us at legal@usefy.ai

7. Cookies

We use essential cookies to maintain your session and preferences. We do not use tracking cookies or third-party advertising cookies. You can configure your browser to refuse cookies, but this may affect your ability to use certain features of the Service.

8. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with our services. Usage logs are retained for the period specified in your subscription plan. You may request deletion of your account and associated data at any time.

9. Children's Privacy

Our Service is not intended for users under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete that information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

USEFY LTD

8/A Greenwood Grove, Usefy Office

Marcham, Abingdon, England, OX13 6FR

Email: legal@usefy.ai